Terms & Conditions

1. Name of the Trust

The name of the Trust shall be “GRAHAK SEWA PRATISHTHAN”, hereinafter referred to as the “Trust” in these Terms and Conditions, Rules and Regulations.

The Trust has been established as a public charitable trust for promoting consumer welfare, social awareness, education, research, training and other charitable activities.

2. Registered Office

The registered office of the Trust, as stated in its original Trust Deed, is situated at:

171, M.G. Road, Porwal Tolaram, Indore, Madhya Pradesh.

The registered office may be shifted to another location in accordance with the provisions of the Trust Deed and applicable law.

The Trust may establish regional offices, branches, research centres, training centres and other institutions in different parts of India, subject to the decisions of the Board of Trustees and applicable legal requirements.

3. Area of Operation

The area of operation of the Trust shall extend throughout India.

The Trust may undertake charitable, educational, social, cultural, research and consumer welfare activities in different states and regions of the country.

4. Nature of the Trust

The Trust is established for public charitable purposes and shall function on a non-profit basis.

Its activities shall be directed towards the welfare of society, consumer protection, education, training, research and national development.

The Trust shall operate without discrimination on the grounds of religion, caste, community, gender or social status.

5. Aims and Objectives

The principal aims and objects of the Trust are as follows:

A. Consumer Protection and Welfare

• To promote awareness regarding consumer rights and responsibilities and to encourage individuals and organizations to participate in activities aimed at protecting consumer interests.
• To support efforts against unfair trade practices, consumer exploitation and other practices detrimental to consumer welfare.

B. Consumer Education and Awareness

• To educate consumers through lectures, seminars, workshops, conferences, publications, awareness campaigns and other educational programmes.
• To disseminate information concerning consumer rights, responsibilities and available legal remedies.

C. Research and Training

• To establish and operate research centres, educational institutions and training centres for promoting knowledge, skills and awareness among consumers and social workers.
• To organize educational and training programmes for individuals and organizations engaged in consumer welfare and social development.

D. Training of Social and Consumer Activists

• To encourage and support the training of individuals involved in social service, consumer protection and public welfare.
• To develop their educational, intellectual, social and professional capabilities through appropriate training and guidance.

E. Social Welfare

• To undertake charitable and welfare activities for the benefit of society.
• To provide assistance, guidance and opportunities for the educational, economic, intellectual and social development of individuals and communities.

F. Educational Development

• To promote education, learning and skill development through educational programmes, training institutions, workshops and other appropriate initiatives.
• To encourage individuals to develop knowledge, discipline, social responsibility and a spirit of service.

G. National Awareness and Cultural Activities

• To organize programmes on important national occasions, including Independence Day, Republic Day and anniversaries of distinguished national personalities.
• To encourage patriotism, national consciousness, cultural awareness and social responsibility.

H. Environmental Protection

• To promote environmental conservation, plantation activities and protection of natural resources.
• To organize awareness programmes encouraging public participation in environmental protection.

I. Economic Awareness

• To organize conferences, seminars and educational activities concerning economic issues and public welfare.
• To promote awareness of economic responsibilities and matters affecting consumers and society.

J. Welfare of Disadvantaged Communities

• To undertake educational, social and charitable activities for disadvantaged and underprivileged sections of society.
• To provide assistance and opportunities for their development through appropriate welfare programmes.

K. Establishment of Institutions

• To establish, maintain and administer educational, social, charitable and training institutions for achieving the objectives of the Trust.

L. Publications and Dissemination of Knowledge

• To publish and distribute books, magazines, journals, reports, newsletters, research papers and other educational literature.
• To promote public awareness through print, electronic and other communication media.

M. Cooperation with Other Organizations

• To cooperate with institutions, organizations and individuals having similar charitable and social objectives.
• To provide or receive assistance, grants and other lawful support for carrying out activities consistent with the objects of the Trust.

N. Charitable Activities

• To undertake all other lawful charitable and social welfare activities necessary or incidental to achieving the objectives of the Trust.

6. Financial Utilization

• All income, earnings, donations, grants and movable or immovable properties belonging to the Trust shall be utilized exclusively for achieving its charitable aims and objectives.
• No part of the Trust’s income or property shall be distributed among its trustees by way of profit, dividend or personal benefit.
• The Trust may receive voluntary donations, grants, contributions and other lawful financial assistance.
• The Trust may acquire, maintain and manage movable and immovable properties necessary for carrying out its objectives.
• All financial transactions shall be conducted in accordance with the applicable laws and the provisions of the Trust Deed.

Chapter I — Constitution & Trustees

1. Constitution of the Trust

• The Trust shall be administered by a Board of Trustees constituted in accordance with the original Trust Deed.
• The Board of Trustees shall be responsible for managing the affairs, properties, programmes and activities of the Trust.
• The number of trustees shall ordinarily be not less than six and not more than eleven, as provided in the original Trust Deed.

2. Appointment of Trustees

• Trustees shall be appointed in accordance with the provisions of the Trust Deed.
• The appointment of new trustees shall be undertaken through the prescribed procedure and in consultation with the competent organizational authority specified in the Trust Deed.
• The trustees shall be expected to support the objectives of the Trust and contribute towards its activities.

3. Tenure and Retirement of Trustees

• The appointment, retirement and replacement of trustees shall be governed by the provisions of the original Trust Deed.
• The Trust Deed provides for periodic retirement of trustees and appointment of new trustees.
• No trustee shall continue in office contrary to the tenure provisions prescribed in the Trust Deed.

Chapter II — Office Bearers

4. Office Bearers of the Trust

The Trust shall have the following office bearers: President, Vice-President, Secretary and Treasurer.

• The office bearers shall be selected from among the trustees in accordance with the procedure laid down in the Trust Deed.
• Their tenure shall ordinarily be one year, as specified in the original Trust Deed.

5. President — Duties and Powers

1. Preside over meetings of the Board of Trustees.
2. Supervise the overall functioning and administration of the Trust.
3. Ensure implementation of the decisions taken by the Board of Trustees.
4. Exercise administrative and financial powers within the limits prescribed by the Trust Deed.
5. Provide guidance for the implementation of charitable and social welfare activities.

6. Vice-President — Duties and Powers

1. Assist the President in the discharge of official responsibilities.
2. Perform the duties of the President in the President’s absence.
3. Exercise such powers as may be assigned under the Trust Deed or by the Board of Trustees.

7. Secretary — Duties and Powers

1. Maintain records, registers and official documents of the Trust.
2. Convene meetings in accordance with the directions of the competent authority.
3. Prepare and maintain minutes of meetings.
4. Conduct official correspondence on behalf of the Trust.
5. Coordinate the implementation of decisions and activities.
6. Supervise administrative arrangements and maintain organizational records.

8. Treasurer — Duties and Powers

1. Maintain proper accounts of the Trust.
2. Keep records of income and expenditure.
3. Prepare financial statements and present them before the Board of Trustees.
4. Ensure that financial transactions are conducted in accordance with the approved budget and applicable rules.
5. Assist in maintaining transparency and financial discipline.

Chapter III — Board of Trustees

9. Powers and Functions

The Board of Trustees shall be responsible for the administration and management of the Trust. Its principal powers and functions shall include:

1. Managing the movable and immovable properties of the Trust.
2. Approving programmes, activities and projects consistent with the Trust’s objectives.
3. Preparing and approving budgets and financial plans.
4. Maintaining accounts and ensuring financial accountability.
5. Establishing institutions, centres and branches for carrying out charitable activities.
6. Appointing employees, consultants and other personnel when required.
7. Constituting committees for specific activities.
8. Entering into lawful agreements necessary for achieving the objectives of the Trust.
9. Accepting donations, grants and contributions in accordance with applicable laws.
10. Taking necessary steps for the effective administration and development of the Trust.

10. Meetings of the Board

• Meetings of the Board of Trustees shall be convened in accordance with the provisions of the Trust Deed.
• The Board shall discuss matters relating to administration, finance, charitable activities, institutional development and other organizational issues.

11. Quorum

• The quorum for meetings of the Board of Trustees shall be two-thirds of its members, as provided in the original Trust Deed.
• If the required quorum is not present, the meeting may be adjourned in accordance with the applicable provisions.

12. Decision-Making

• Decisions of the Board of Trustees shall ordinarily be taken by majority vote.
• In the event of equality of votes, the presiding President shall have an additional casting vote, as provided in the Trust Deed.
• All important decisions shall be recorded in the minutes of meetings.

Chapter IV — Financial Management

13. Sources of Funds

The funds of the Trust may consist of:

1. Contributions made by the founders and trustees.
2. Voluntary donations from individuals and organizations.
3. Grants and financial assistance received through lawful means.
4. Income generated from the lawful use of Trust properties.
5. Other receipts permissible under applicable laws.

14. Utilization of Funds

The funds of the Trust shall be used exclusively for its charitable purposes. Expenditure may include:

1. Educational and training programmes.
2. Consumer awareness activities.
3. Research and publication.
4. Social welfare programmes.
5. Establishment and maintenance of institutions.
6. Administrative expenses necessary for carrying out the Trust’s objectives.

15. Accounts and Audit

• The Trust shall maintain proper books of account and financial records.
• Its accounts shall be maintained and audited in accordance with applicable statutory requirements.
• The Board of Trustees shall exercise supervision over financial transactions and expenditure.

16. Financial Year

The financial year of the Trust shall commence on 1 April and end on 31 March of the following year.

Chapter V — Discipline and Removal of Trustees

17. Cessation of Trusteeship

A trustee may cease to hold office under the circumstances specified in the original Trust Deed, including:

1. Death.
2. Resignation.
3. Insolvency or other disqualification specified in the Trust Deed.
4. Continuous absence from three meetings without permission, as provided in the Trust Deed.
5. Other circumstances recognized under the applicable provisions.

18. Vacancies

• Vacancies arising in the Board of Trustees shall be filled in accordance with the procedure prescribed in the Trust Deed.
• The appointment of new trustees shall be undertaken in consultation with the competent authority specified in the original document.

Chapter VI — Amendment of the Trust Deed

19. Amendment

• Any amendment to the provisions of the Trust Deed shall be undertaken only in accordance with the prescribed procedure.
• The original Trust Deed provides for approval by three-fourths of the trustees present at a specially convened meeting for the purpose.
• Any amendment requiring statutory approval shall be subject to the provisions of applicable law.
• No amendment shall be made that defeats the charitable objectives of the Trust.

Chapter VII — Dissolution of the Trust

20. Dissolution

• In the event of dissolution of the Trust, its remaining movable and immovable properties shall not be distributed among the trustees.
• Such properties shall be transferred to another charitable trust or institution having similar objectives, in accordance with the provisions of the Trust Deed and applicable law.
• The decision regarding dissolution shall be taken in accordance with the prescribed procedure.

Chapter VIII — General Provisions

21. Non-Profit Character

• The Trust shall function exclusively for charitable and public welfare purposes.
• No trustee shall have any personal ownership claim over the properties of the Trust.

22. Non-Discrimination

The benefits of the Trust shall be available to all eligible persons without discrimination based on caste, religion, gender, community or social background.

23. Compliance with Law

The Trust shall conduct its activities in accordance with applicable laws, including the provisions of the Madhya Pradesh Public Trusts Act, 1951, wherever applicable.

24. Interpretation

In the event of any ambiguity concerning the interpretation of these Rules and Regulations, the provisions of the original registered Trust Deed and applicable law shall prevail.

25. Legal Status of This Website Document

This page presents the Trust’s registered governing document. Last reviewed: 16 October 2026.